Bone China Dinnerware
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- Not ovenproof.
- Can be warmed to 100°c.
- Do not expose to direct heat from a naked flame or to rapid changes of temperature.
- Not microwave safe if precious metal decoration.
- Not freezer safe.
- Use napkins to separate items when storing to prevent scratching.
- Stains in tea cups or tea pots can be removed with a cleaning solution e.g. baby utensil sterilising solution. Always wash and rinse thoroughly before use.
- Grey marks can be removed using cleansers specifically designed for the removal of metal marks from ceramic products e.g. Barkeepers Friend.
- Abrasive materials must not be used when cleaning.
- Items marked dishwasher safe can be washed in a dishwasher using recommended detergents (see WWRD’s ‘Approved Dishwasher Detergent List’).
- Please remove any barcode labels before the ware is placed in a dishwasher, as the heat from the drying stage makes removal of the label more difficult.
- For stubborn barcode labels it helps to soak the ware in warm water with a small amount of hand wash detergent for approx. 1hour.
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Porcelain, Fine China & Stoneware Dinnerware
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As for bone china except for the following:
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Earthenware Dinnerware
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As for bone china except for the following:
- Not freezer, oven or microwave safe unless stated on the backstamp.
- Should not be soaked for long periods of time.
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Giftware (all bodies)
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- Not freezer, oven, dishwasher or microwave safe.
- Do not immerse in water.
- Clean with damp soft cloth.
- Abrasive materials must not be used when cleaning.
- Dry with soft cloth and allow to air before returning to display.
- Avoid extreme or rapid temperature changes.
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Silver Plate
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- To clean simply wipe with a soft dry cloth. Do not use polishes and cleaners, which may affect the coating.
- Avoid using sharp knives.
- Do not allow the product to scrape against other hard objects.
- To prevent tarnishing or staining clean immediately after use.
- Hand wash only before 1st use using hot water and a mild liquid soap.
- Dishwasher use is not recommended.
- Use soft cloths to wash and dry.
- Dry thoroughly and immediately, before storing, to avoid spotting.
- Store in a dry humid free environment.
- Foods containing salt may cause corrosion if they remain on the surface.
- Prolonged contact with water, fruit juice, or any acidic liquids can damage the surface.
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Nickel Plate
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As for silver plate except for the following:
- Not recommended for food storage, particularly hot food over a long period of time.
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Stainless Steel & Aluminium
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- Dishwasher use is not recommended.
- Hand wash only in mild soapy water, using a soft cloth to wash & dry.
- Dry immediately with a soft cloth to avoid spotting.
- Do not use scouring pads, steel wool or abrasive cleaners.
- Do not leave immersed in water or wet for long periods of time as this may damage the surface finish.
- Do not use in microwave or to heat food in oven.
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Sterling Silver
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- Silver is a soft metal and no matter how much care is taken small scratches will appear on the polished surface.
- All silver or silver plate will tarnish when exposed to moist warm air or certain food substances particularly condiments.
- It is recommended that the silver tops of salt holders are unscrewed and any salt deposits removed.
- Do not use hard scouring powders or wire wool to remove encrustations.
- Clean regularly with a good silver polish to keep in good condition.
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Candles
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The following instructions should be on a label on the candle:
- For best results keep wick trimmed to ¼”.
- Do not burn more that 3- 4 hours at a time.
- Do not leave candle burning unattended.
- Burn on heat resistant surface away from drafts.
- Keep out of reach of children and pets.
- Do not burn candles on or near anything that may catch fire.
- Do not allow flame to burn within 1” of the holder.
- Always snuff out the flame. Do not blow it out.
- Do not move a burning candle.
- Do not allow wax trimmings to accumulate in wax pool.
- Stop burning when about ½” of unmelted wax remains.
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Lead Crystal & Glass general
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- Crystal and Glass should be hand washed separately in warm soapy water, rinsed thoroughly and dried with a lint free cloth.
- When washing and drying do not twist the bowl in opposite direction to stem as this can cause damage.
- Dishwasher heat, friction and detergent can dull or scratch the surface.
- Extreme temperatures can crack or break your crystal/glass. Avoid pouring hot liquids into cold crystal/glass, or very cold liquids into warm crystal /glass.
- Do not use product in a microwave or conventional oven.
- The finely made rims are the most fragile part of your product. Do not turn upside down while drying or storing.
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Lead Crystal Decanters & Carafes
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- Avoid storing food or beverages in crystal containers for extended periods of time.
- Change liquid contents of all crystal containers frequently. This will help preserve the products finish, avoid film build-up and the chemical erosion of the crystals interior surface.
- Prior to first use, fill with 50/50 solution of vinegar and water and let stand overnight. Rinse and dry.
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Non Leaded Crystal Decanters & Carafes
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- Wash inside of decanter /carafe with warm soapy water and rinse prior to 1st use.
- Avoid storing food or beverages in glass containers for extended periods of time.
- Change liquid contents of all glass containers frequently. This will help preserve the products finish, avoid film build-up and the chemical erosion of the interior surface.
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Colour Coated Crystal & Glass
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- Do not allow colour coated surface to come into contact with bleach materials or solvents, as they can damage the painted surface.
- Do not allow colour coated surface to come into contact with sharp or rough implements that may scratch or damage the paint or surface finish eg rings, knives, etc.
- Do not place in a dishwasher.
- Colour coated crystal / glass should be hand washed separately in warm soapy water, rinsed thoroughly and dried carefully with a clean, soft, lint free cloth.
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Candle-holders
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- Do not allow the candle to burn within one inch (25.4mm) of the holder, otherwise this may result in damage to the candleholder.
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Crystal Lamps
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- Ensure that electrical supply is isolated before cleaning.
- All fittings should be cleaned regularly with a soft cloth.
- Do not use abrasive cleaners as this may damage the surface.
- Do not use damp cloths or water on the metal or electrical fittings.
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Crystal Chandeliers
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- Instructions for installation, connecting, cleaning and maintenance are in the chandelier assembly instructions (included in each chandelier).
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Cutlery with Crystal Handles
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- Do not expose to excessive heat.
- Do not wash in a dishwasher.
- Do not exert undue force which may damage the cutlery item.
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